Planning my trip to the USA
For the past several months I've been trying to carefully plan my trip overseas to the United States. So far the only two places I'm definitely going to are Portland,…
For the past several months I've been trying to carefully plan my trip overseas to the United States. So far the only two places I'm definitely going to are Portland,…
Since the middle of August I have been experiencing bag latency in World of Warcraft. I used to sit at around 800ms before applying the registry fix, but since I…
Today I finally caved in and bought an iPad. It's been on my radar ever since it was announced and I have wanted one badly but resisted because of the…
Back on the 19th of August I took 2 of my BenQ E2400HD LCD Monitors in to be repaired. One had a slight color discoloration and another had a black band across the top right hand corner. I took them to Digital Domain a authorized service centre here in Adelaide. Everything seemed to be going fine and a week passed even though I was told 3-4 business days. I rang them and was told they had placed a part on order for both screens and BenQ was just having trouble getting the parts. Another few days went by and I rang them again and got told the same thing, however they added if I was so impatient I could ring BenQ in Sydney to find out what was going on. So I did that afternoon I rang Sydney and was told they had only just gotten the order of the parts the day before even though Digital Domain said they had done it 2 weeks ago and BenQ had already sent an email back within an hour or 2 requesting the monitors to be sent to Sydney for repair. The girl I spoke to on the phone promised me she would take care of it and follow it up with Digital Domain for me.
Another few days went by and I rang BenQ in Sydney and was told they hadn’t received the monitors at their service centre almost a week later, The girl on the phone even joked and asked were they being transported by camel. They eventually received the 2 monitors the week after. I kept ringing back occasionally to find out the status of the monitors until I was told the one with the black line had been fixed and was being sent back which I received on the 24th of September. (more…)